If a piece is in stock, it will be dispatched within 2 business days and delivered to you within 2-7 business days.
If a piece is out of stock, it will take 7-9 business days to verify your order, send for production, quality check and package. It will then take 2-7 business days to be delivered to you.
If a piece is personalized, the final design will be ready within 3-5 business days, then 7-9 business days to verify the order, send for production, quality check and package. It will then take 2-7 business days to be delivered to you.
We ship nationally and internationally with FedEx or DHL. Please find our rates below.
Lebanon USD 10
UAE USD 30
Middle East, Egypt and the Indian Subcontinent USD 33
Europe USD 34
KSA USD 30
USA and Canada USD 40
Mexico USD 55
Far East USD 35
Eastern Europe and Africa USD 51
However, this excludes the fees accompanied with international shipping such as taxes and custom fees.
When your order is shipped, you will be notified by email. Please note that you will need to sign receipt when your order arrives.
Unfortunately, your order cannot be cancelled once the payment has been made.
Returns and Refunds
Because we don’t have a large stock of ready-made pieces and since the majority of the orders we receive are custom-made, our policy does not include returns or refunds.
If you need further assistance, please do not hesitate to contact us on WhatsApp at 00961 76 678 528 or email us at [email protected]
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